Privacy Policy

Last Updated: 19/10/2025

PREPD is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What We Collect

We collect personal information when you browse our website, place an order, join our mailing list, or contact us.
The information we may collect includes:

  • Your name, email address, phone number, and postal address

  • Payment information (processed securely and never stored by us)

  • Order history and preferences

  • Any feedback or messages you send us

We only collect what’s necessary to fulfil your order, improve our products, and enhance your PREPD experience.

2. How We Use Your Information

Your personal information helps us:

  • Process and deliver your orders

  • Communicate with you about purchases, promotions, and updates

  • Improve our website and customer experience

  • Comply with legal and regulatory requirements

We will never sell or rent your personal information to anyone.

3. When We Share Information

We may share your details with trusted service providers who help us operate our business, including:

  • Payment processors to securely complete transactions

  • Shipping and delivery partners

  • IT, marketing, and customer service providers

  • Government authorities when required by law

All third-party partners are expected to handle your data in line with Australian privacy standards.

4. Keeping Your Data Safe

Your privacy and security are our top priorities.
We use encryption, secure servers, and restricted access controls to protect your information. All payments are processed through secure gateways that meet industry standards.

While no system can guarantee complete security, we continuously review and improve our safeguards to keep your data safe.

5. Cookies & Website Analytics

We use cookies and similar technologies to:

  • Analyse website traffic and performance

  • Personalise your browsing experience

  • Remember your preferences

You can turn off cookies in your browser settings, though this may affect how some features work.

6. Accessing or Updating Your Details

You can request access to, or correction of, the personal information we hold about you.

We’ll take all reasonable steps to ensure your details are accurate, complete, and up to date.

7. Emails & Marketing

If you subscribe to our updates, we may send you news, product launches, and offers from time to time.


You can unsubscribe anytime using the link in our emails or by contacting us directly.

8. Third-Party Products & External Links

Some PREPD kits include items made by other trusted suppliers. For information about those products — such as ingredients, materials, or safety details — please refer to the supplier’s website or packaging.

Our website may also link to third-party sites. PREPD is not responsible for their content or privacy practices, so we recommend reviewing their policies before sharing any personal information.

9. Updates to This Policy

We may occasionally update this Privacy Policy to reflect new practices or changes in law.

The latest version will always be available on our website. Continued use of our site means you accept the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we manage your information, please contact us at:

Email: enquiries@prepd.au
Address: 3/8B Evergreen Mews, Armadale, VIC 3143